Care instructions: All BASEVILLE pieces have composition and wash labels that identify the best way to care for your article. The fulfillment of the instructions allows to obtain a greater longevity of the same ones, guaranteeing a greater satisfaction with its purchase.
Machine wash. Water temperature not above 40ºC or 105ºF. Do not bleach. Do not tumble dry. Iron maximum temperature 150ºC or 300ºF. Do not dry clean.
Rest of the world: £4.50
Delivery is handled by the brand. Please find below Baseville’s delivery policy.
Baseville uses CTT Expresso to make National and Chronopost deliveries for International deliveries.
Orders made up to 1 pm on a business day are received within 2 business days (Portugal).
In the event of a stock break, we will inform you by email of the estimated time of delivery of the part or cancellation of the order and payment refund.
If your delivery address is outside of Portugal, you may be subjected to import duties and taxes, which are levied once a shipment reaches your country. You must meet any additional charges for customs clearance. Please note that customs policies vary widely from country to country. We recommend you contact your local customs office for further information.
The carrier keeps the customer informed by sms / email / site about the status of the order from the moment the process of sending to delivery begins.
BASEVILLE is not responsible for delays regarding order transportation.
In case of incorrect addresses or impossibility of receiving order, BASEVILLE does not assume the cost of the resending.
We do hope you are 100% happy with your order. If that is not the case, please email firstname.lastname@example.org to request an exchange or refund within 14 days of receiving your items.
All costs related to return postage must be covered by the customer. For UK-based customers these costs will be refunded.